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I. Potdubny
03-01-2005, 19:26
Dear Sirs!
My server ip is 66.90.xxx.xx
Approximately 20 minutes ago the server completely down, please check the server or reboot it.
Thank you!

PS: My ticket ID is 4224C394
Vlad
03-01-2005, 19:50
Dear Sirs!
My server ip is 66.90.xxx.xx
Approximately 20 minutes ago the server completely down, please check the server or reboot it.
Thank you!

PS: My ticket ID is xxxxxxxx

you shouldnt of post that here...waiting for a response from helpdesk should be enough
I. Potdubny
03-01-2005, 19:56
I wouldnt have posted it here if I have got reply quickly :help:
Vlad
03-01-2005, 20:18
I wouldnt have posted it here if I have got reply quickly :help:
eh, helpdesk's moody, sometimes it takes 2 minutes for a reply sometimes 30 minutes, all you can do is have pacience :hey:
Martin
03-01-2005, 20:30
posting your full IP is probably not the greatest idea in a public forum.......try 66.90.xxx.xx
Martin
03-01-2005, 20:30
you might get a mod to edit it out :-)
kevin
03-01-2005, 20:50
Already done Martin :)
Abobo
03-01-2005, 20:53
I wouldnt have posted it here if I have got reply quickly :help:

But you said your server just went down 20 minutes ago. I know that 20 minutes is a long time when you're server's down, but it can take time for them to reboot it.

Just hope it's not something serious :p
faqall
03-01-2005, 21:48
there was only one time i had to wait for a reboot and wasent happy with response time/ it was requested late at night and took 5-8 hours. other than that i had reboots in 5-10 min.. im still thinking about sending in a APC reboot port
arty
03-01-2005, 22:09
yeah i am thinking on a reboot port too

it would be ideal :-)
mikron15
03-02-2005, 00:45
probably few of us can chip in for a apc reboot switch and send it in and ask FDC to recolate our servers close by so we can plug it in the APC reboot switch
faqall
03-02-2005, 00:53
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=11175&item=5755022510&rd=1


its just the thought of cycling power that kill me. could just be doing more damage than what has already been done... but i guess its not that bad?
Cacho
03-02-2005, 01:11
Will FDC install a reboot device for you if you purchase and ship it to them?
faqall
03-02-2005, 01:26
last time i asked their answer was yes