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JamesLewis
06-12-2005, 13:13
Server appears to be not responding/crashed.
Please can you reboot?
thrassos
06-12-2005, 13:18
Hi JamesLewis,

You should open a ticket to helpdesk (http://www.fdcservers.net/helpdesk/). Also you should not publish IPs on the forums as it's not safe. I would suggest you to remove the ip from your original message.
veno
06-12-2005, 13:19
Server appears to be not responding/crashed.
Please can you reboot?
Server Ip: X.x.x.X

U need to send a reboot request here http://www.fdcservers.net/helpdesk/ posting ur server main ip isn't a good thing to do on a forum so i would edit ur post and remove ur ip
veno
06-12-2005, 13:22
Hi JamesLewis,

You should open a ticket to helpdesk (http://www.fdcservers.net/helpdesk/). Also you should not publish IPs on the forums as it's not safe. I would suggest you to remove the ip from your original message.
LOL great minds think alike
JamesLewis
06-12-2005, 13:25
Thanks - I logged a request on the helpdesk about 2.5 hours ago still waiting so I though I'd log one on here as well in case it was seen quicker! :)
thrassos
06-12-2005, 13:26
LOL great minds think alike

Hehe... I agree.... :hey:
veno
06-12-2005, 13:26
Thanks - I logged a request on the helpdesk about 2.5 hours ago still waiting so I though I'd log one on here as well in case it was seen quicker! :)
Ya fdcservers is having problems atm which they are trying to sort they will get to u as soon as they can just be patient ;)
JamesLewis
06-12-2005, 14:01
Well I guess it is sunday!! :D
JamesLewis
06-12-2005, 20:50
Back online now - thanks for rebooting it guys :)
faqall
06-12-2005, 21:28
wow they must be having some problems eh? that took a long time
veno
06-13-2005, 01:29
wow they must be having some problems eh? that took a long time
ya they must of slept in today LOL :hey:
bykte
06-13-2005, 07:50
Mine seems to be having problems too..



100Mbps VDS working fine one sec, the next thing, request time out...connection timed out...


opened a ticket with them they said they already rebooted teh VDS and i am supposed to wait 5-10 mins for the reboot


also reopened the ticket with them if it's not accessible,

reopened, 45 mins still no response from them as to what's going on..
if vds is down for a week, will i be compensated for a week?

or will they take it as part ?
havardr
06-13-2005, 12:42
you can email sales for compensation, i did when my vds was down 2 days, and got the billing date moved a few days ahead